Hotel Arbaso San Sebastian Facilities photo

Hotel Arbaso San Sebastian Exterior photo

Hotel Arbaso San Sebastian Interior photo

Key details

About the Hotel

Hondarribia Kalea 24, San Sebastian, 20005

Near La Concha Beach

Perfect

9.1

/10

4.5

4.8

Loved by Hotel Arbaso guests

Attentive staff

Spacious rooms

Comfortable beds

Complimentary minibar

"Hotel Arbaso is the perfect home base for exploring San Sebastian!"

Joshua from United States

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"Wonderful hotel in a brilliant location with fabulous restaurant/room service."

Lucy from United Kingdom

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"Our absolutely beautiful and exquisitely appointed room and the gorgeous view."

Paula from United Kingdom

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4-star boutique hotel in San Sebastian's city center

Dining

The hotel's on-site restaurant, Narru, is a Michelin-reviewed dining venue. Narru serves a seasonal à la carte breakfast and offers a menu that has been praised for dishes such as the sole fish. Guests can also enjoy drinks and bar snacks at Narru's bar, which is known for its espresso martini.

Rooms

The hotel has 57 rooms, including duplex suites with mezzanine bedrooms and skylights overlooking the nearby church. Each room features a Dyson hair dryer, a Marshall Bluetooth speaker, and a complimentary minibar stocked with local drinks. The suites offer multiple balconies, and the 'Zerua' room on the top floor provides a private balcony.

Wellness & Fitness

The hotel's wellness area includes a sauna, a steam room, and a fitness center. Guests can book the gymnasium area for private use, which includes access to the large sauna and steam room. Massage services are available upon request.

Location & Services

Hotel Arbaso is located in a restored 19th-century building, directly across from the Good Shepherd of San Sebastian Cathedral. The Old Town, La Concha Beach, and the Kursaal Congress Center are all within a short walk. The hotel provides valet parking with electric vehicle charging, and staff can arrange bicycle rentals and guided cultural tours.

Hotel Features

The hotel offers a pillow menu for a customized sleep experience and provides beach bags and towels for guest use. A 24-hour front desk, concierge service, and a tour desk are available. The property is wheelchair accessible and provides facilities for disabled guests.

Highlights

Dining: Michelin-reviewed restaurant Narru

Rooms: Duplex suites with mezzanine bedrooms

Amenities: Dyson hair dryers and Marshall speakers

Wellness: Sauna and steam room for private use

Services: Valet parking with EV charging

Location: Opposite the Good Shepherd Cathedral

“This hotel in San Sebastian distinguishes itself with a deep connection to Basque culture, evident in its rich décor and personalized service. The on-site restaurant, Narru, clearly delivers exceptional dining experiences, and the wellness area provides a serene escape. Though some have noted noise from nearby construction and occasional service inconsistencies, the property's charm and prime location near key attractions ultimately stand out.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.6/10Review score

View our interactive map

Highlights from guests

Room FeaturesCathedral View

Our spacious, beautifully decorated room overlooked the cathedral. It was hard to leave such comfort!

Isabelle from France

Review on

Guest ParkingValet Convenience

The valet parking was so helpful and quick. They even loaded our luggage after checkout!

Ricardo from Brazil

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BathroomLuxury Spa

The bathroom included a bidet. High quality amenities made it feel like a spa.

Megan from United States

Review on

BedroomPillow heaven

The beds are huge. I enjoyed the pillow menu, a very special touch!

Oliver from England

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Superior Double or Twin Room
2 persons
260 sq. feet
1 Queen-size bed / 2 Single beds
Air conditioning
Balcony
room details
Standard Suite
2 persons
540 sq. feet
1 Queen-size bed and 1 Queen-size bed
Air conditioning
Balcony
room details
Junior Suite
2 persons
540 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Horseback riding
Cycling
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Spa lounge
Sauna
Turkish bath
Steam room
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Narru, helmed by Chef Iñigo Peña, brings the essence of Basque culture and gastronomy to life in the heart of San Sebastián. With a focus on seasonal products, this dining venue invites guests to indulge in a delightful blend of Mediterranean and Spanish flavors, all served within a warm and inviting atmosphere.

Hotel Arbaso San Sebastian Restaurant photo

Narru

Mediterranean, Spanish, Steakhouse, Local

Ambiance

A family-friendly yet romantic setting that balances traditional and modern decor, enhancing the dining experience with its cozy and inviting atmosphere.

Key Offerings

Signature dishes feature locally-sourced meats and vibrant vegetables, alongside options for vegetarian, gluten-free, and dairy-free diets. Explore a varied selection of mouthwatering meals, perfect for brunch, lunch, dinner, and high tea.

Reservation

Reservations are recommended due to popularity.

Open for breakfast, brunch, lunch, dinner, high tea, and cocktail hour; hours vary.

Hotel Arbaso Location

Hondarribia Kalea 24, San Sebastian, 20005

Map view

City landmarks

Aquarium

2700 ft

Landmark

Urgull

5100 ft

Landmark

Miramar Palace

1.4 mi

Landmark

Parte Vieja

2700 ft

Public Building

San Sebastian City Hall

2700 ft

Lighthouse

Monte Igueldo

1.4 mi

Park

Cristina Enea Park

1.4 mi

Castle

Mota Castle

2700 ft

Landmark

Paseo Nuevo

5100 ft

Landmark

Calle 31 de Agosto

2700 ft

Public Building

Palacio Goikoa

2700 ft

Church

Church of San Ignacio de Loyola

4500 ft

Island

Santa Clara Island

1.2 mi

Art object

Peine Del Viento

2.4 mi

Nearby

Museum

San Telmo Museum

1300 ft

Store

Buen Pastor Cathedral

1300 ft

Zurriola Hiribidea 1

Kursaal Congress Centre and Auditorium

1300 ft

Alderdi Eder

1300 ft

Church

San Vicente Church

1300 ft

Calle Peñaflorida

Plaza Gipuzkoa

1300 ft

Square

Plaza

1300 ft

Kontxa Pasealekua 1 In Plaza Cervantes

Don Quijote y Sancho Panza

1000 ft

Market

Mercado San Martin

1300 ft

Event hall

Tabakalera

1700 ft

Monte Urgull

Sagrado Corazon

1600 ft

Plaza Sarriegi

Monumento al Tamborrero

2000 ft

Gallery

Cibrian Gallery

1100 ft

Shopping Area

San Martin Azoka

1300 ft

Restaurants

Narru Restaurant

100 ft

Calle San Martin 22

Regatta

300 ft

Hondarribi 20 Bajo

Egur zuri

400 ft

Calle Alfonso XII

Bar Iturrioz

500 ft

Calle San Martin 30

Caravanserai Cafe

600 ft

Plaza del Buen Pastor

MAUN Grill Bar

600 ft

Urbieta Kalea 9

Alabortza Kantina

600 ft

Bonanza Ibilbidea

Amazonas

600 ft

Plaza De Bilbao

Bidebide Urbieta

800 ft

Urbieta

Caravan Guipuzcoa

600 ft

Calle San Bartolome

La Tagliatella

600 ft

Calle de San Martin

Explore San Sebastian

San Telmo Museum

5 minutes' walk

Museum dedicated to Basque society and culture, featuring historical artifacts and temporary exhibitions.

La Concha Beach

10 minutes' walk

Iconic urban beach known for its picturesque bay and golden sands, perfect for sunbathing and leisure activities.

Mota Castle

10 minutes' walk

Historic castle offering panoramic views of the city; a great spot for history enthusiasts and photographers.

Cristina Enea Park

25 minutes' walk

Expansive park with lush landscaping, ideal for leisurely strolls and picnics; features duck ponds and walking trails.

Surfing at Playa de La Zurriola

15 minutes' walk

Popular surf spot for thrill-seekers; rental shops available for boards and lessons catering to all skill levels.

Yoga at the Beach

10 minutes' walk

Relaxing yoga sessions available on La Concha Beach, providing a peaceful atmosphere with stunning ocean views.

Narru Restaurant

1 minute' walk

Modern Basque cuisine in an elegant setting; noteworthy for seasonal dishes and creative presentations.

Bar Iturrioz

2 minutes' walk

Traditional pintxos bar with a casual vibe; famous for local seafood and vibrant atmosphere; ideal for quick bites.

Egur zuri

2 minutes' walk

Charming eatery serving Basque and international dishes; perfect for families and offers vegetarian options.

Kursaal Congress Centre and Auditorium

5 minutes' walk

Cultural hub hosting concerts, film festivals, and exhibitions; features modern architectural design and ocean views.

La Calle 31 de Agosto

10 minutes' walk

Vibrant street renowned for its lively tapas scene and nightlife; great for families and locals alike.

Tips on navigating the city

City Centre
San Sebastian 2 min · 400 ft
Airports
San Sebastian (EAS) 33 min · 13.5 mi
Pamplona (PNA) 139 min · 57.4 mi
Train
San Sebastian Train Station 5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of EUR 35.0 per person.

Pets

Pets are not allowed.

Languages

English, Spanish, Basque

Number of floors:

Number of rooms:

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Hotel Arbaso offers modern and spacious rooms, often described as providing a luxurious and comfortable experience, some even featuring balconies. Its central location puts guests within walking distance of San Sebastian's main attractions, including the best pinxtos and the beach. Valet parking is available, and many appreciate the complimentary mini-bar; however, some guests have noted rooms with views of less desirable inner patios, so be sure to inquire when booking.

Review score

Based on 5 verified reviews

8.5 /10

Great

100%

Recommend

Comfort

9.6/10

Location

9.6/10

Paid Wi-Fi

6.5/10

Breakfast

7.4/10

Pros

Perfect location

Helpful staff

Chic rooms

Good value

Cons

Construction noise

Average service

Basic amenities

Disappointing restaurant

Nicholas from United Kingdom

Single

Superior Double or Twin Room

4 nights in November 2025

Reviewed: February 13, 2026

9.3/10

Excellent Hotel with Attentive Staff

kind staff comfortable bed good sleep

I am grateful for the kind staff. They helped me with everything. The restaurant on the premises is very nice. I enjoyed very comfortable beds, ensuring a good sleep each night.

The breakfast selection was meager. More options would be appreciated.

Facilities

9/10

The hotel provide excellent facilities. I can recommend it. There is a lovely restaurant available . The valet parking service is a great convenience for travelers.

Rooms

10/10

The room is modern and beautiful. I appreciate the bathroom and its cool furniture. There is also a great shower and a toilet in the bathroom. I appreciate it a lot.

Dining

8/10

The hotel restaurant is lovely. The breakfast service could use improvements. Narru is a recommended restaurant next door for breakfast, coffee, wine, or a meal.

Service

10/10

The reception and concierge staff provide very helpful service. They have a very good SOP for everything. I noticed that. The staff is attentive and charming. I will remember it.

0 Helpful

olivia from united kingdom

superior double or twin room

3 nights in October 2025

Reviewed: January 13, 2026

9/10

modern room easy exploration

the room was very clean and stylish. the location allowed easy exploration of all areas (i was there for leisure).

the thermostat required staff assistance to operate correctly (a minor inconvenience).

0 Helpful

scarlett from united kingdom

Family with children

superior double or twin room

4 nights in November 2025

Reviewed: January 06, 2026

9.0/10

a haven of modern elegance

spacious room modern design convenient service

i found the room immaculate and spacious it exceeded my expectations. the modern design created a serene atmosphere perfect for relaxation. the staff ensured quick access to our car which was a great convenience.

the minibar was stocked only once it was a minor inconvenience.

Dining

9/10

the restaurant features very good cuisine it offers a good culinary experience. the menu showcases local flavors prepared with modern techniques. the ambiance is elegant creating a romantic setting.

Location

9/10

the hotel is near the center it allows easy access to attractions. the cathedral view from the hotel is beautiful adding to its charm. bakeries are close offering fresh pastries.

Facilities

9/10

the hotel has modern fixtures all are maintained to a high standard. soundproofing ensures a quiet and restful stay. the beds are very comfortable promoting good sleep.

0 Helpful

theodore from united states

Single

superior double or twin room

3 nights in November 2025

Reviewed: January 06, 2026

6/10

average stay with a few issues

poor lighting inept service

the room overlooked what they called an 'inner patio' , but it was really just a narrow light well. it let in almost no natural light , and it felt a bit like being in a basement. also , i found the breakfast a bit meager considering the price , and the service was not particularly attentive.

0 Helpful

Phil from Canada

Single

Superior Double or Twin Room

3 nights in November 2025

Reviewed: December 31, 2025

9.3/10

excellent stay

valet parking cool atmosphere attentive staff super room

the hotel had valet parking it was convenient i did not have to worry about finding a space myself the bar had a cool atmosphere i enjoyed a drink there after a day of exploring the city the staff were attentive and helpful they promptly addressed any questions i had the rooms were super with great design.

the breakfast selection was somewhat meager for the price i expected a bit more variety

Location

9/10

the hotel location is perfect you can easily reach many of the city's main attractions there are also some really nice cafes nearby if you are looking for a coffee and a pastry in the morning and the beach is easily accessible too

Service

10/10

the staff was very cute they were always smiling and willing to help guests with anything i needed the check-in process was very fast and efficient it was a pleasant and fast experience the valet parking was especially convenient for me

Rooms

9/10

my room had comfortable beds and a clean bathroom the room's decoration was tasteful and nice it was a relaxing space the hotel provided new amenities daily i never ran out of soap or shampoo which was nice

0 Helpful

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